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Regenerate
and Prosper

Strategy for Latin America

GRI 2-1, 2-6, 3-3

Our anniversary in 2024 was the right moment to lay the foundations of a new strategic cycle, anchored in objective of nurturing beauty and the relations to necessary generate positive economic, social and environmental impacts, while sowing the seeds of the Well-Being-Well Ecosystem.

fiona

”Natura, with its history of listening, innovation and commitment to making a positive impact, continues to shape transformative paths.”

Fiona Watson – Vice-President of Corporate Performance & Accountability at WBCSD

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Latin America is responsible for the majority of Natura &Co’s net revenue as well as Natura’s global operations and the Avon. We operate in 14 countries. The last two years have been a period of intense deliveries and results and, at the same time, of dedication to the drafting of a new cycle for Latin America. Our strategy involved advancing in the integration of regional operations and evolving in the construction of a multi-brand, multi-channel and multi-market business model.

This year, we consolidated the foundations of our Regenerate and Prosper strategic cycle. Our Reason for Being - Well-Being-Well - helped us to create an ecosystem that shares the common objective of innovating to make us a regenerative business that creates a positive impact in all it does. The Well-Being-Well Ecosystem is currently composed of two lmajor brands, Natura and Avon, service platforms such as Emana Pay and Bluma, and an extensive network of people: customers, employees, Beauty Consultants, agro-extractivist communities, suppliers and other business partners. Our innovative differential is our ability to mobilize this powerful ecosystem in the creation of regenerative solutions in line with the growth of our business.

Strategic pillars for Latin America

  • Multi-brand, multi-channel and multi-market: an ecosystem that forms an integral part of the consumers’ broad range of needs and experiences, with the knowledge and capacity to provide important innovation in the different categories and key-markets.
  • Regenerative innovation: a vision of the unique characteristics and leading position of our brands, demonstrating their attractiveness and importance, which applies the ‘Being Natura’ approach in products, services, processes and business models based upon the concept of regeneration.
  • Focus on the customers – we are present at every moment and in every choice of our customers’ journeys, with wonderful and distinctive experiences.

Executive Committee

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From left to right: Agenor Leão de Almeida Junior – VP of Brazil Business; Silvia Vilas Boas – VP of Finance; Paula Benevides – VP of People; Joselena Romero – VP of Operations, Logistics and Procurement; Paula Ferreira de Andrade Romano – VP of Omnichannel; João Paulo Ferreira – CEO; José Manuel Silva – VP of Emana Pay, New Businesses, IT, Data & Analytics; Tatiana Ponce – VP of Brand, Marketing and Innovation; Diego Fernando de Leone – VP of Hispanic America Business; Ana Beatriz Costa – VP of Sustainability, Legal, Reputation and Government Affairs